{"id":6791,"date":"2025-07-21T11:07:14","date_gmt":"2025-07-21T03:07:14","guid":{"rendered":"https:\/\/hobertek.com\/?p=6791"},"modified":"2025-07-21T11:55:16","modified_gmt":"2025-07-21T03:55:16","slug":"solar-water-pump-troubleshooting-after-sales-guide","status":"publish","type":"post","link":"https:\/\/hobertek.com\/fr\/solar-water-pump-troubleshooting-after-sales-guide\/","title":{"rendered":"Guide de d\u00e9pannage et d&#039;assistance apr\u00e8s-vente pour pompes \u00e0 eau solaires"},"content":{"rendered":"<h2>Si vous rencontrez un probl\u00e8me, veuillez suivre les instructions ci-dessous pour prendre des photos et des vid\u00e9os avant de contacter nos ing\u00e9nieurs :<\/h2>\n<h3>1\ufe0f\u20e3 : Informations de base sur le syst\u00e8me :<\/h3>\n<h3>\ud83d\udccc 1. Informations sur les panneaux solaires<\/h3>\n<ul>\n<li>Nombre total de panneaux.s\u00e9rie et parall\u00e8le <\/li>\n<li>Watts par panneau.<\/li>\n<li>Tension en circuit ouvert (VOC).<\/li>\n<li>Tension \u00e0 puissance maximale (VMP).<\/li>\n<\/ul>\n<h3>\ud83d\udccc 2. D\u00e9tails de la pompe<\/h3>\n<ul>\n<li>Type et mod\u00e8le de pompe.<\/li>\n<li>Puissance nominale (KW \/ CV).<\/li>\n<li>Tension et courant de fonctionnement.<\/li>\n<\/ul>\n<h3>\ud83d\udccc 3. D\u00e9tails de l&#039;onduleur<\/h3>\n<ul>\n<li>Mod\u00e8le d&#039;onduleur <\/li>\n<li>Num\u00e9ro de s\u00e9rie.<\/li>\n<\/ul>\n<h3>\ud83d\udccc 4. Description du d\u00e9faut<\/h3>\n<ul>\n<li>Y a-t-il des codes d&#039;erreur sur l&#039;onduleur ?<\/li>\n<li>Y a-t-il une sortie d&#039;eau ?<\/li>\n<li>Des bruits anormaux ?<\/li>\n<li>Que s&#039;est-il pass\u00e9 avant l&#039;\u00e9chec ?<\/li>\n<\/ul>\n<hr \/>\n<h2>Explication vid\u00e9o<\/h2>\n<p>(Veuillez enregistrer les m\u00eames vid\u00e9os bas\u00e9es sur nos \u00e9chantillons et nous les envoyer, afin que nos ing\u00e9nieurs puissent analyser le d\u00e9faut.)<\/p>\n<h3>2\ufe0f\u20e3 Comment mesurer la pompe submersible Oh#m<\/h3>\n<p>\ud83d\udcf9 **Regardez le guide vid\u00e9o ici\u00a0:<br \/>\n\u2014<iframe title=\"comment v\u00e9rifier l&#039;\u00e9tat de l&#039;onduleur avec la charge\" width=\"1220\" height=\"686\" src=\"https:\/\/www.youtube.com\/embed\/oAoyWKzq6-I?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h3>3\ufe0f\u20e3 Comment v\u00e9rifier l&#039;\u00e9tat de l&#039;onduleur avec la charge<\/h3>\n<p>\ud83d\udcf9 **Regardez la vid\u00e9o ici\u00a0:<iframe title=\"comment v\u00e9rifier l&#039;onduleur sans charge\" width=\"1220\" height=\"686\" src=\"https:\/\/www.youtube.com\/embed\/O6yq7KzicVk?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<hr \/>\n<h3>4\ufe0f\u20e3 Comment v\u00e9rifier l&#039;onduleur sans charge<\/h3>\n<p>\ud83d\udcf9 **D\u00e9monstration vid\u00e9o :<iframe title=\"comment mesurer l&#039;ohm d&#039;une pompe submersible\" width=\"1220\" height=\"686\" src=\"https:\/\/www.youtube.com\/embed\/srhSgyTxyms?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<hr \/>\n<h3>5\ufe0f\u20e3 Le dernier<\/h3>\n<ol>\n<li>Est-ce que cela fonctionne uniquement avec l&#039;\u00e9nergie solaire ?<\/li>\n<li>Est-ce que cela fonctionne avec une entr\u00e9e CA seule ?<\/li>\n<\/ol>\n<p><strong>\u26a0\ufe0f Pr\u00e9parer ce qui pr\u00e9c\u00e8de peut nous aider \u00e0 r\u00e9soudre votre probl\u00e8me beaucoup plus rapidement\u00a0!<\/strong><\/p>\n<p>\ud83d\udcde **Contactez le service apr\u00e8s-vente\u00a0: WhatsApp\u00a0: 0086-13418643280<\/p>\n<hr \/>\n<h2>\u2705 R\u00e9sum\u00e9<\/h2>\n<p>Si votre pompe solaire tombe en panne, suivez d&#039;abord ce guide d&#039;auto-v\u00e9rification. En cas de doute, contactez notre \u00e9quipe d&#039;assistance avec les informations syst\u00e8me et des photos\/vid\u00e9os claires. Un d\u00e9pannage appropri\u00e9 peut r\u00e9soudre la plupart des probl\u00e8mes rapidement et vous faire gagner du temps et r\u00e9duire vos co\u00fbts de r\u00e9paration.<\/p>\n<hr \/>\n<p><strong>\ud83d\udcf9 Regardez tous les guides vid\u00e9o ici\u00a0:<\/strong> <a href=\"https:\/\/www.youtube.com\/watch?v=sl2381I8M0M\">https:\/\/www.youtube.com\/watch?v=sl2381I8M0M<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>Si vous rencontrez un probl\u00e8me, veuillez suivre les instructions ci-dessous pour prendre des photos et des vid\u00e9os avant de contacter nos ing\u00e9nieurs\u00a0: 1\ufe0f\u20e3\u00a0: Informations de base sur le syst\u00e8me\u00a0: \ud83d\udccc 1. Solaire<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":4,"featured_media":4546,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","om_disable_all_campaigns":false,"_joinchat":[],"footnotes":""},"categories":[76,60],"tags":[88],"class_list":["post-6791","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-solar-pump-inverter","category-solar-pump-system","tag-solarpumpinstall"],"_links":{"self":[{"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/posts\/6791","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/comments?post=6791"}],"version-history":[{"count":1,"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/posts\/6791\/revisions"}],"predecessor-version":[{"id":6795,"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/posts\/6791\/revisions\/6795"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/media\/4546"}],"wp:attachment":[{"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/media?parent=6791"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/categories?post=6791"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hobertek.com\/fr\/wp-json\/wp\/v2\/tags?post=6791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}