If you encounter a problem, Please follow the below instructions to take a photos and vedios before contacting our engineers:

1️⃣:Basic System Information:

📌 1. Solar Panel Information

• Total number of panels.series and paralle
• Watts per panel.
• Open Circuit Voltage (VOC).
• Voltage at Maximum Power (VMP).

📌 2. Pump Details

• Pump type and model.
• Rated power (KW / HP).
• Operating voltage and current.

📌 3. Inverter Details

• Inverter model
• Serial number.

📌 4. Fault Description

• Are there error codes on inverter?
• Is there water output?
• Any abnormal sounds?
• What happened before failure?

Video Explanation

（Please record the same videos based on our samples and send them to us, so our engineers can analyze the fault.）

2️⃣ How to Measure Submersible Pump Oh#m

📹 **Watch Video Guide Here:
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3️⃣ How to Check the Inverter Status With Load

📹 **Watch Video Here:

4️⃣ How to Check the Inverter Without Load

📹 **Video Demonstration:

5️⃣ The last

1. Does it work with solar input alone?
2. Does it work with AC input alone?

⚠️ Preparing the above can help us solve your problem much faster!

📞 **Contact After-Sales: WhatsApp：0086-13418643280

✅ Summary

If your solar pump fails, first follow this guide for self-check. If unsure, contact our support team with system details and clear photos/videos. Proper troubleshooting can help solve most problems quickly and save time and repair costs.

📹 Watch All Video Guides Here: https://www.youtube.com/watch?v=sl2381I8M0M